Have a query regarding any aspect of our site or a question about your order? No question is too big or too small for our team – we are more than happy to help! Our cave opening hours are 9:00-17:30 GMT, Monday – Friday. Please note, it can take us up to 48 hours to respond during peak periods – but we strive to do our best to help everyone as quickly as possible.

– When emailing in, please ensure that you include your order number in the body of the text, and include as much information about your order as possible – unfortunately, we are stuck in the dark ages and cannot read minds! (yet…)



Please, do read our FAQ’s, as we have included a lot of information about our most commonly received questions – we are trying to save you as much time as possible! 🙂

If you wish to make a change to your order, please contact us within 24 hours of making your order – unfortunately, after this time, we will be unable to make these changes. Thank you for your understanding.

Graffio is based at 137 Harrison Rd, Leicester. LE46NP | UK.

If the FAQ’s above to not answer your question, please use the contact form below & we will get back to you with 48 hours.

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