Have a query regarding any aspect of our site or a question about your order? No question is too big or too small for our team – we are more than happy to help! Our cave opening hours are 9:00-17:30 GMT, Monday – Friday. Please note, it can take us up to 48 hours to respond during peak periods – but we strive to do our best to help everyone as quickly as possible.

– When emailing in, please ensure that you include your order number in the body of the text, and include as much information about your order as possible – unfortunately, we are stuck in the dark ages and cannot read minds! (yet…)

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Please, do read our FAQ’s, as we have included a lot of information about our most commonly received questions – we are trying to save you as much time as possible! ­čÖé

If you wish to make a change to your order, please contact us within 24 hours of making your order – unfortunately, after this time, we will be unable to make these changes. Thank you for your understanding.

If the FAQ’s above to not answer your question, please use the contact form below & we will get back to you with 48 hours.

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Where are you based?

Graffio is based at 137 Harrison Rd, Leicester. LE46NP | United Kingdom.